Thank you!
We will contact you shortly.
Text element
Our ADA/Paratransit Services
Designed and tailored for persons who are unable to access our fixed route service independently and safely due to physical or mental disabilities.
Download our ADA Paratransit Guide for helpful information about accessible transportation services, scheduling tips and rider resources. ADA Paratransit Guide
Pee Dee Regional Transportation Authority (PDRTA) is an Americans with Disabilities Act paratransit service provided for individuals who, because of their disabilities, are unable to use PDRTA's fixed route bus and trolley service. This does not include disabilities that only make the use of accessible transit service difficult or inconvenient. PDRTA provides comparable service to the regular fixed route bus and trolley in terms of shared rides, origin-to-destination pickup, service area, and hours and days of service.
See if you qualify today.
If you have any additional questions, please don't hesitate to give us a call or fill out our contact form.
Reservations are taken daily from 6 AM to 5 PM by calling 843-665-2227 (Ext. 2) and must be made the day before your desired travel. To ensure the most efficient scheduling, pick-up times may be discussed while making the reservation. Late Trip Requests may be honored by a member of PDRTA's Operations Management Team.
What to Bring With You…
Please have the following items with you when making your reservation.
Cancellations and No-Shows
Occasionally, there may be a need to cancel a ride. Please be considerate of others and make any cancellations as soon as possible or at least two (2) hours prior to pick-up time.
All cancellations should be directed to (843) 665-2227 Ext. 2.
NOTE: Please be advised that PDRTA reserves the right to suspend or deny service to anyone who has excessive cancellations or no shows.
NOTE: All personal details remain confidential.
Thank you for taking the time to share your experience aboard PDRTA. Your input is valuable and helps us improve the quality of our services. We offer our Customer Complaint Form in both English and Spanish. You can download the appropriate version below and submit it by mail or email using the contact information provided on the form or you can fill out the digital form by clicking the button below.
Download Customer Complaint Form – English
Download Customer Complaint Form – Spanish
Download PDRTA Grievance Procedure – English
Download PDRTA Grievance Procedure – Spanish
All reports are reviewed by our Human Resources Manager and Safety & Training Manager and will receive appropriate follow-up by our management team.
If you prefer to contact us directly, you may call (843) 519-0884 or email gro.atrdp%40noxida.
You can download the form above or fill out our digital form by clicking on the button below. We appreciate you taking the time to fill this out! Your input is valuable to us and helps us improve the quality of our services.